Ericsson is Hiring Fresher Candidates for Support Service Specialist Job.
Ericsson is currently offering an exciting opportunity for freshers and candidates with up to 3 years of experience in the Support Service Specialist role. This Ericsson job hiring is through off campus drive and is based in Bangalore. This support job entails handling high complexity level activities, participating in projects and meetings, and ensuring the timely creation and delivery of requested documents. If you are a fresher seeking a Bangalore job in a dynamic and supportive environment, this job at Ericsson could be the perfect fit for you.
Ericsson is a global leader in telecommunications and information technology, renowned for its cutting-edge solutions and services that enable digital transformation. With a rich history and expertise in areas such as 5G, IoT, cloud computing, and network infrastructure, Ericsson has played a pivotal role in shaping the communication landscape worldwide. In India, Ericsson India, a subsidiary of Ericsson, holds a strong presence and makes significant contributions to the telecommunications industry.
ERICSSON JOB 2023:
Role: Support Service Specialist
Company: Ericsson
Batch: 2018/19/20/21/22/23
Experience: 0 to 3 years
Location: Bengaluru, Karnataka, India
Salary: INR 4-8 LPA (Expected)
YOUR WORK AND RESPONSIBILITIES IN THE ERICSSON SUPPORT SERVICE SPECIALIST JOB:
- PtP Support Services provides first-level support to both internal customers (Ericsson employees collaborating with suppliers) and external customers (Ericsson’s Suppliers) regarding the invoicing and payment process.
- Collaborates effectively with team members and support functions across the company.
- Executes activities efficiently and manages tasks of high complexity.
- Participates in projects and represents the organization in meetings related to process improvement or workflow.
- Creates and delivers requested documents/presentations within the specified timeframes.
- Demonstrates expertise in the domain.
- Adheres to communicated time schedules and working hours set by the manager.
- Handles inquiries through email, chat, and phone, accessing customer details, logging tickets, and resolving them according to work instructions.
- Prioritizes high severity or escalated tickets and follows up on pending tickets in line with the ITIL incident management framework.
ESSENTIAL SKILLS FOR THE ERICSSON OFF CAMPUS DRIVE:
- Excellent communication skills.
- Strong attention to detail.
- Analytical mindset.
- Positive attitude, flexibility, and adaptability.
- Demonstrates integrity and takes responsibility.
- Quick learner.
- Displays creativity.
- Results-driven approach.
- Customer-focused mindset.
- Works well in a team environment.
EDUCATIONAL QUALIFICATIONS REQUIRED FOR THIS ERICSSON BANGALORE JOB:
Graduate in B.Com, BBM, BBA or relevant degree
Batch: 2018/19/20/21/22/23
Experience: Fresher
Location: Bengaluru, Karnataka, India
To apply or for more details check Ericsson Support job listing from below link:
Apply Now: Click Here
For Latest Job alerts, follow us on:
Telegram: Click Here
Facebook: Click Here
Twitter: Click Here
Instagram: Click Here
Important Note:
Before applying for the job, it is important to carefully read and understand the job instructions and requirements. If your Resume / CV is selected for the next round, all communications regarding the job will be sent to your registered email address. It is important to regularly check your inbox, as well as your spam mail, for any updates once your Resume has been shortlisted.
