L&T (Larsen & Toubro) is hiring for the position of CRM Executive in Mumbai. This full-time opportunity is suitable for MBA graduates and freshers looking to build a career in customer relationship management, post-sales operations, customer engagement, and real estate services. Candidates interested in CRM jobs in Mumbai can explore this MBA fresher job opportunity to gain exposure to customer lifecycle management and sales support functions.
Larsen & Toubro Job 2026 Overview
| Company: L&T (Larsen & Toubro) | |
| Role: Executive – CRM | Experience Level: Freshers (0-2 years) |
| Location: Mumbai, Maharashtra | Eligible Batch: 2023, 2024, 2025, 2026 |
| Job Type: Full Time | Salary: ₹6 – ₹8 LPA (Expected) |
L&T CRM Executive Job Description:
As an Executive – CRM at L&T (Larsen & Toubro), you’ll support customers throughout their post-sales journey while helping the organization maintain strong client relationships. Freshers entering this position can gain valuable experience in customer management, sales operations, real estate processes, and business coordination.
Key Responsibilities in LnT MBA Fresher Job:
- Support customer engagement activities after property booking until final possession.
- Maintain customer records and update information accurately within ERP and SAP systems.
- Assist customers with documentation, agreements, registrations, and related formalities.
- Support property exhibitions, site visits, and customer interaction programs.
- Prepare reports related to customer data, bookings, collections, and cancellations.
- Work with legal, engineering, marketing, and finance teams to resolve customer-related matters.
- Coordinate with finance teams regarding collections, payment tracking, and receivables.
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Required Skills & Qualifications:
CRM Skills Required for Job Vacancy in L&T Company:
- Customer relationship management capabilities.
- Basic understanding of sales processes and customer retention.
- Knowledge of vendor coordination and stakeholder management.
- Ability to prepare MIS reports and maintain records.
- Familiarity with ERP or SAP systems is beneficial.
- Ability to coordinate across multiple teams.
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Eligibility Criteria for Larsen and Toubro CRM Executive Job
Education: MBA
Batch Year: 2024, 2025 and 2026 graduates can apply.
Freshers and candidates with up to 2 years of experience are eligible.
Job Location: Mumbai, Maharashtra, India
Perks and Benefits of L&T Job:
- Hands-on experience with ERP and SAP systems.
- Practical learning in customer service and relationship management.
- Exposure to real estate documentation and post-sales operations.
- Experience in reporting, collections monitoring, and CRM operations.
Career Growth Opportunities
- Possibility of advancement to roles such as CRM Manager, Assistant Manager – Customer Relations, or Sales Operations Executive based on performance and business requirements.
- Opportunity to specialize in customer relationship management, sales operations, customer retention strategies, ERP systems, and real estate customer services.
CRM Executive Job Salary for Freshers at Larsen & Toubro
This role does not publicly disclose salary details. Based on market data, the estimated Executive – CRM salary at L&T (Larsen & Toubro) is ₹6 – ₹8 LPA. Final compensation may vary and is decided by the employer.
Practical Advice
- Develop strong communication and customer-handling skills before interviews.
- Learn the basics of CRM concepts, customer lifecycle management, and sales operations.
- Familiarize yourself with ERP and SAP fundamentals.
- Be prepared to discuss customer service scenarios and problem-solving approaches.
- Understand basic real estate documentation and customer engagement processes.
How to Apply for the L&T Sales Executive Job in Mumbai
To apply or for more information regarding real estate job, visit the Larsen and Toubro career page using the given link to submit your application.
Application Deadline: 23 November 2026
Find Similar Job Opportunities:
| More Jobs at: L&T (Larsen & Toubro) | Explore more: Freshers Job |
| Jobs in: Mumbai | Role Focus: CRM |
| Job by Degree: MBA | Sales |
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Frequently Asked Questions (FAQ)
(Q1) Can MBA freshers apply for the L&T CRM Executive job in 2026?
(A1) Yes, candidates with 0-2 years of experience, including MBA freshers, can apply for this opportunity.
(Q2) What is the last date to apply for the L&T (Larsen & Toubro) Executive – CRM vacancy?
(A2) The application deadline mentioned for this customer relationship management job in Larsen & Toubro is 23 November 2026.
(Q3) What skills are important for the Executive – CRM role at L&T (Larsen & Toubro)?
(A3) Strong communication, customer relationship management, reporting, coordination, and customer service skills are important for this role.
(Q4) What qualification is required for the CRM Executive job at L&T (Larsen & Toubro)?
(A4) Candidates should possess an MBA qualification to be eligible for the MBA fresher job role.
What exactly does L&T do?
L&T (Larsen & Toubro) is one of India’s leading engineering, construction, manufacturing, technology, and infrastructure companies. Through its various business divisions, including real estate and infrastructure development, the company delivers large-scale projects across India and international markets. L&T focuses on innovation, quality, sustainability, and customer-centric solutions while providing career opportunities across engineering, management, technology, sales, and customer relationship functions. The organization is known for its strong industry presence, professional work culture, and commitment to developing future talent through challenging and impactful business roles.
