HSBC is hiring for the Assistant Manager – Video Customer Identification Process (VCIP) role in Chennai, Tamil Nadu. This is a full-time opportunity ideal for fresh BCom, BBA, BTech, BA graduates looking to start a career in banking, customer service, and compliance operations. You will work in a fast-paced contact centre environment, handling multiple customer interactions while ensuring accuracy, quality, and adherence to compliance standards. This HSBC Assistant Manager job role provides exposure to banking operations, regulatory processes, and customer relationship management.
HSBC India Job 2026 Overview
| Company: HSBC | |
| Role: Assistant Manager – Video Customer Identification Process | Experience Level: Freshers |
| Location: Chennai, Tamil Nadu | Eligible Batch: 2022 – 2026 |
| Job Type: Full Time | Salary: ₹5 – ₹6 LPA (Expected) |
HSBC Assistant Manager VCIP Job Description:
As a Assistant Manager at HSBC, you’ll be responsible for managing customer onboarding through video-based KYC verification processes. Your role will involve interacting directly with customers, ensuring their identity verification is completed smoothly, and maintaining compliance with banking regulations.
Key Responsibilities in Assistant Manager Job for Freshers:
- Conduct video-based customer verification to complete KYC onboarding.
- Assist customers in submitting required documents and information during VCIP.
- Ensure all interactions meet compliance and regulatory guidelines.
- Deliver a seamless and positive customer experience through video interactions.
- Collaborate with team members to maintain service quality and efficiency.
- Monitor and achieve performance metrics such as resolution time and quality standards.
Required Skills & Qualifications:
Support Skills Required for HSBC Job Opening:
- Strong verbal communication and interpersonal skills.
- Basic understanding of banking processes and customer service.
- Ability to work in rotational shifts and high-pressure environments.
- Familiarity with computers and standard software tools.
- Attention to detail and accuracy in handling customer data.
- Problem-solving mindset with a proactive approach.
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Eligibility Criteria for HSBC Assistant Manager Job
Education: B.Com, BBA, B.Tech, BA (preferably in Finance, Banking, or related fields).
Basic knowledge of financial services or compliance processes
Fresher graduates from the 2022, 2023, 2024, 2025 or 2026 batches are eligible to apply.
Job Location: Chennai, Tamil Nadu, India
Perks and Benefits of HSBC Bank Job:
- Opportunity to work with a globally recognized banking organization.
- Exposure to banking operations and compliance frameworks.
- Structured work environment with learning and development support.
- Hands-on experience in customer interaction and financial processes.
Career Growth Opportunities
- Possibility of advancement to roles such as Relationship Manager or Operations Manager based on performance and business requirements.
- Opportunity to specialize in KYC compliance, anti-money laundering, and banking operations skills
Assistant Manager Job Salary for Freshers at HSBC India
This role does not publicly disclose salary details. Based on market data, the estimated Assistant Manager (Video Customer Identification Process) salary at HSBC is ₹5 – ₹6 LPA. Final compensation may vary and is decided by the employer.
Practical Advice
Focus on improving your communication skills, especially for video-based customer interactions. Gain basic knowledge of KYC, banking compliance, and customer handling before applying. Being confident, attentive, and detail-oriented will help you stand out during the selection process.
How to Apply for the HSBC VCIP Support Job in Chennai
To apply or for more information regarding customer service banking job, visit the HSBC career page using the given link to submit your application.
Application Deadline: 17 April 2026
Find Similar Job Opportunities:
| More Jobs at: HSBC | Explore more: Freshers Job |
| Jobs in: Chennai | Role Focus: Assistant Manager |
| Job by Degree: B.Tech | B.Com |
| BA | BBA |
| Jobs by Branch: Finance | Banking |
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Frequently Asked Questions (FAQ)
(Q1) Can freshers apply for HSBC Assistant Manager VCIP job in 2026?
(A1) Yes, fresh graduates from batches 2022 to 2026 with a minimum graduation degree can apply for this HSBC job role.
(Q2) What is the salary for HSBC Assistant Manager VCIP role in India 2026?
(A2) HSBC offers a competitive salary package for this role as per industry standards, though exact figures are not disclosed. But based on market data, the estimated Assistant Manager (Video Customer Identification Process) salary at HSBC is ₹5 – ₹6 LPA. Final compensation may vary and is decided by the employer.
(Q3) Is prior experience required for HSBC VCIP Assistant Manager job role?
(A3) No, prior experience is not mandatory for HSBC Assistant Manager job, making it suitable for freshers.
What exactly does HSBC do?
HSBC is one of the world’s largest banking and financial services organizations, serving millions of customers globally. In India, HSBC provides a wide range of services including retail banking, wealth management, corporate banking, and financial advisory. The company focuses on innovation, digital banking solutions, and strong compliance standards. HSBC is known for its global presence, diverse workforce, and commitment to delivering secure and customer-centric financial services.
